Support

App support

In Ballers HQ, go to Profile → Account and choose Report a bug or ask for something. Include what you tapped, what happened, what you expected, and whether retrying changed it.

Report abuse or block someone

Open a player card and choose Report player or Block player. From the Squad tab, choose Report this squad. Reports are tied to your signed-in account and enter the moderation queue. If anyone is in immediate danger, contact local emergency services rather than waiting for an in-app review.

Read the Community standards for the conduct and enforcement rules.

Account and privacy

• Edit your account name, football nickname, Snapchat handle, shirt number, positions, and notification setting from Profile → Account.
• Delete the account from Profile → Account → Delete account. Deletion is immediate and cannot be reversed.
• Read what deletion removes and what anonymised match history remains in the Privacy policy.

Common fixes

• Sign-in returned to the browser: return to Ballers HQ and try once more; report the provider and exact screen if it repeats.
• No notifications: enable Match notifications in Account and allow notifications in iPhone Settings.
• A shared link stays inside Snapchat or Instagram: tap the highlighted open-in-browser icon shown on the match page, then tap Open in Ballers HQ.
• Check-in is refused: it opens 30 minutes before kickoff and closes when the scheduled match ends.

Contact the developer

Email nhyiramante1@gmail.com. Include “Ballers HQ” and enough detail to identify the account, squad, or match — the squad name and the match date are usually enough.

The developer also keeps a site at nhyiramante.com.